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NCUA Warns of Text Phishing Scam

Posted On: August 24, 2016

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Recently, the NCUA has received consumer calls about a suspicious text message claiming to come from the agency. The message reads: “National Credit Union Administration Alert for (recipient’s phone number). Contact 844-234-5445.”

“This is not a communication from NCUA. The agency does not seek personal information through the internet or on the telephone,” a press release from the agency stated.

The NCUA urged consumers to contact NCUA’s Consumer Assistance Center at 1-800-755-1030 between 8 a.m. and 5 p.m. Eastern Time for those receiving one of these messages. NCUA also recommended members contact their credit union, local law enforcement or the Internet Crime Complaint Center, a partnership between the Federal Bureau of Investigation and the National White Collar Crime Center.

NCUA operates an online Fraud Prevention Center that offers information about avoiding frauds and scams on its MyCreditUnion.gov website.

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